Our Policy

We implement our effective quality management policies, which we continuously improve based on our knowledge and experience for more than 100 years and by following our customer oriented vision, in all our processes.

 

VISION MISSION AND FOUNDING VALUES

VISION

To give a taste of Lazzoni comfort to the people who live in the world metropolises and have a unique taste and to spread the eclectic style of Lazzoni to the world

 

MISSION

Being a “Lovemark” with our unique designs, our world class quality products, employees who embraced Lazzoni culture, project managing approach and unconditional customer satisfaction beyond expectations  

 

FOUNDING VALUES

Quality Product and Designing

We are the finest quality furniture brand in Turkey and we are pioneer in design, fashion-determining and producing personalized products

 

World Metropolises

We are in the hearts of the furniture centers of metropolises.

 

Unconditional Customer Satisfaction

We are here for our customers. We approach, in every situation before and after sales, in a solution oriented manner.  

 

Human Resources

We implement Lazzoni culture with our trustworthy, friendly and vision embracing team.

 

QUALITY POLICY

As LAZZONİ FURNITURE;

With our personalized designs,

With our world class quality products and services,

With our furniture craftsmanship from past to future which is combined with today’s technology,

With our qualified employees who adopted Lazzoni culture and its founding values and corporate which adopted unconditional customer satisfaction,

With fulfilling the applicable conditions and providing the value that customers demand with continuous development on our quality system,

 

We adopt being a “Lovemark”.

 

INFORMATION SECURITY POLICY

As LAZZONİ FURNITURE;

In order to manage and eliminate the risks and threats against our corporate values and informational assets, we assure that;

 

We abide by all of the laws, legislations and contracts related to Information Security.

We manage all of the potential threats against our informational assets and values in an organized manner.

Our Information Security Management System(ISMS) is in compliance with ISO 27001:2013 standard and we will assure that the system will be improved continuously.

We provide regular and up to date trainings for our employees about Information Security Awareness.

All of our shareholders abide by the rules of Information Security Management System which is constituted in compliance with ISO 27001:2013.

 

CUSTOMER SATISFACTION POLICY

As LAZZONİ FURNITURE we assure that;

 

We provide communication options which our customers can file their complaints, expectations, recommendations and satisfactions through.

We are open to all feedback from our customers AND we will effectively hold this information as we objectively solve these issues with a customer oriented approach and in principles of accessibility, confidentiality, transparency and credibility.

We are activating the continuous development and enhancement philosophy through all of our processes with our professional staff and perspective.

We are delivering solutions by being in compliance with standards, legal legislations and customer demand.  

We establish a customer-corporate relation, which is strong, true, direct and also provides continuity, for our products and services we provide to our customers.